We are committed to safer gambling at CrownJewelz. We want players to enjoy controlled play and to remain in charge of their activity. This page explains the principles we follow, the tools available to manage play, and where to find independent support if gambling becomes a problem.
Our approach is based on preventing harm and promoting informed choices. We encourage sensible limits, clear information about play, and prompt action when there are signs of risk. We aim to make it straightforward to adjust activity and to seek help without stigma.
Players can use a range of controls to manage their account activity. Typical tools include:
Deposit limits allow you to set maximum amounts you can add to your account over daily, weekly or monthly periods. Changing a deposit limit is often immediate for increases and subject to a cooling‑off period for reductions; check your account settings for the exact process.
Loss limits cap the amount you can lose over a chosen period. Setting a loss limit can help keep play within an affordable range and is a useful complement to deposit limits.
Time limits and session reminders help reduce extended or impulsive play. Options may include automatic session cut‑offs, pop‑up reminders after a set time, or daily play limits that pause access once reached.
Self‑exclusion is a formal way to stop access to an account for a defined period or permanently. You can choose a temporary timeout or a longer self‑exclusion; during this time access and marketing contact are restricted. If you want to self‑exclude, follow the account controls or contact support for assistance.
If you need professional advice or confidential support, organisations such as GamCare, GambleAware and the National Gambling Helpline offer guidance and counselling. For immediate concerns, contact your local health services or a recognised gambling‑support charity. If you are worried about an account at Crown Jewelz, contact our support team and consider using self‑exclusion or other account controls while you seek help.
